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Integration with Biotech Customer Meets Bulk and Specialty Solution Requests

Challenge

When a company’s ability to succeed relies on your ability to meet concept-to-market deadlines, it can be a lot of pressure — but combine that with an increased workload and an inefficient process model, and it’s downright frustrating! This was the situation in which R&D scientists of a biotech subsidiary at a large life science company found themselves.

Members of the company’s R&D community realized they were spending too much time making solutions for experiments, often repeating the same preparations in multiple groups for multiple projects. The process was costly — wasting time, reagents, and money — and on top of that, the scientists often had difficulty finding their materials, resulting in frequent work delays. What changes to the company’s solution preparation processes would have to be made to put the department back on track?

Solution

The company worked with VWRCATALYST to develop an onsite Scientific Solutions Laboratory, staffed and managed by VWRCATALYST associates with scientific experience who would prepare select media, buffers, and bulk solutions for experiments.

Now, scientific solutions are requested through a Laboratory Information Management System (LIMS). All experiments are entered into the LIMS, where scientists are able to access all documentation from their desktops at any time.

Output of VWRCATALYST Scientific Solutions Laboratory
Solutions Made Per Month (Avg. Volume)* 3,550 L
Unique Media Recipes 110
Range of Volumes Produced 100 mL–500 L

*Includes bulk and custom solutions. Totals listed above were current at time of publication.

Result

Since creation of the Scientific Solutions Laboratory, the VWRCATALYST team’s responsibilities have grown to include exclusively preparing all media for R&D projects and experiments utilizing the company’s trademarked antibody. The preparation of this media involves sensitive scientific techniques and detailed record keeping of all procedures. To validate the quality of each prepared batch, VWRCATALYST performs conductivity, osmology, and pH experiments before making the media available for use.

The VWRCATALYST team is now fully integrated with both scientists and the work streams at the biotechnology subsidiary. VWRCATALYST scientists attend strategic meetings to discuss the solution preparation queue, plan experiments, and meet preparation demands, consistently meeting 100% of on-time delivery requests for all solutions.

Additional growth in the responsibilities of the VWRCATALYST Scientific Solutions team has included support of experiments for the Fermentation Group. The team prepares specially requested solutions for investigative studies of spores. Here, requests are made for traditional and novel solutions using the LIMS. VWRCATALYST prepares and documents these requests, identifies and solves synthetic issues, and recommends future solutions based on their experiential knowledge.

“We want you to know how much we appreciate the work you do. You are part of our team.”

—Scientific leader at biotech subsidiary


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Success Story

Challenge

Scientists at a major biotech subsidiary were spending too much time mixing solutions for experiments, delaying the concept-to-market timeline for novel therapeutics.

Solution

VWRCATALYST built an on-site Scientific Solutions Laboratory for media and buffers, supported by well-qualified scientists.

Result

The VWRCATALYST lab currently prepares every solution for the R&D community’s experiments. Five experienced scientists manage bulk and custom solutions, involving sensitive scientific techniques and detailed record keeping of all procedures.

Need Help?

Are your scientific resources being wasted on non-research activities? VWRCATALYST has the skills, knowledge, and experience to support productivity improvement at your organization. For more information, visit vwr.com/vwrcatalyst or contact us at  vwrcatalyst.eu@vwr.com.