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Regulatory Support

Regulatory Support

Customers using our products in pharmaceutical production may need to arrange product supply agreements incorporating various levels of change notification or change control for specific items. VWR is happy to discuss such agreements with you. VWR recognises that for compendial products such an agreement may be a necessity, depending on the point of use of the materials in your process. We are also happy to discuss this type of agreement for any custom chemical product we supply to you. Customers should be aware that we do not automatically provide any level of notification unless such an agreement is in place. It may be necessary to sign a confidentiality agreement depending on the information required. You should be aware that making these types of agreements can take time, so please start the process well in advance of any deadline you may have.

VWR is also happy to support physical audit requests for certain products provided you are an existing customer for the product or products concerned and that the intended use does not cause any concern within VWR. Every year we conduct many such audits with our very demanding pharmaceutical customers, always with positive outcomes. However, because of the large number of applications that we receive we cannot guarantee a positive response to every request.

Such controls or agreements are unlikely to be made for other BDH Prolabo products.   The availability of product supply agreements for other brands such as Merck, BASF or Alfa will depend on each company's policy rather than VWR.

If you want to discuss the possibility of a product supply agreement please contact your local account manager or use the email address eurega_services@eu.vwr.com